From the workshop
Fault guides
& repair advice.
Written by the engineers who repair these appliances every day — what fails, why, and when it's worth fixing rather than replacing.
Workshop notes
Washing machine not draining? Here's what it usually is
Water sitting in the drum after a cycle is one of the most common washing machine faults we see. Here is how our engineers diagnose it, and what it normally costs to fix.
26 October 2026 · 4 min read
Workshop notes
Fridge warm, freezer cold: the frost-free fault explained
If the freezer is still frozen but the fridge compartment has gone warm, the sealed system is usually fine. Here is what is actually failing, and why defrosting only fixes it temporarily.
20 October 2026 · 5 min read
Workshop notes
Dishwasher leaving dishes dirty? Check these four things first
Poor wash results are rarely the end of a dishwasher. Spray arms, filters, inlet valves and heaters account for almost every case — and most are repairable in a single visit.
12 October 2026 · 4 min read
Need it fixed properly?
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