£90 fixed labour
Freezer not freezing repair in London, Kent & Surrey
A warming freezer is urgent, so we prioritise these calls. Defrost system faults, thermostat failure and compressor problems are the usual causes, and we tell you straight away if the repair is not economic.
Covered across
1 year guarantee on parts and labour
Parts quoted before fitting
Common causes
- Defrost heater or timer not running
- Faulty thermostat or thermistor
- Blocked condenser from dust build-up
- Compressor or start relay failure
- Door seal letting warm air in
How we fix it
- 1Check temperatures and the defrost cycle
- 2Test the heater, timer and sensors
- 3Inspect seals and condenser airflow
- 4Confirm the freezer pulls down to temperature
Freezer not freezing — questions
Is the food still safe?
If the freezer has stayed below -18°C it is fine. Partly thawed food should not be refrozen.
Why is there thick ice everywhere?
That is a defrost system failure — the heater, timer or sensor is not clearing ice as it should.
Can you come today?
Freezer faults are treated as a priority; same-day and emergency slots are available.
Freezer not freezing? We can look at it today.
Tell us the appliance and the fault — we'll confirm your slot and the fixed price before we arrive.