£78 fixed labour
Washing machine not draining repair in London, Kent & Surrey
Standing water in the drum is usually a blocked pump filter, a jammed pump impeller or a kinked drain hose. Left alone it also causes smells, so it is worth fixing quickly.
Covered across
1 year guarantee on parts and labour
Parts quoted before fitting
Common causes
- Coins, hair and lint blocking the pump filter
- Seized or burnt-out drain pump
- Kinked or blocked drain hose
- Pressure switch or level sensor fault
- Control board not powering the pump
How we fix it
- 1Drain and inspect the filter and pump housing
- 2Spin-test the pump and check for obstructions
- 3Verify the hose run and standpipe height
- 4Confirm the machine completes a full drain and spin
Washing machine not draining — questions
Can I empty the machine myself first?
Yes — use the drain hose or filter cap with towels down, and unplug the machine before you do.
Is a new pump a big job?
No. On most machines the pump is accessible from the front and replaced within the same visit.
Do you charge extra for the call-out?
No. The £78 fixed labour charge covers the visit and the diagnosis; parts are quoted separately before fitting.
More washing machines faults
Washing machine not draining? We can look at it today.
Tell us the appliance and the fault — we'll confirm your slot and the fixed price before we arrive.